UnitedHealthcare

How a virtual assistant is helping to improve the member experience

How a virtual assistant is helping to improve the member experience When Bianca Ramirez answers the phone in a UnitedHealthcare call center in San Antonio, she’s ready to support the member’s needs — without having to wade into plan details or scan through a series of individual records. “Before it was a lot...

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Grant helps expand pipeline for students pursuing behavioral health care field

Grant helps expand pipeline for students pursuing behavioral health care field When Cheila Ditzler was a teenager, she knew she wanted to pursue a career in behavioral health care. After seeing the effects of behavioral health support firsthand, she knew the powerful impact it could make. “I was diagnosed with major...

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Expanding access to comprehensive health care for rural and low-income Indiana communities

Expanding access to comprehensive health care for rural and low-income Indiana communities The United Health Foundation, the philanthropic foundation of UnitedHealth Group, has awarded a $2 million, three-year grant to HealthNet Inc., a nonprofit health care provider serving Indiana, to expand access to primary and behavioral health care...

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